Millions of student-loan borrowers are at heightened risk of getting incorrect bills, watchdog says

The Government Accountability Office reported that the Department of Education's staffing cuts have halted oversight over federal student-loan servicers' accuracy and call quality, putting millions of borrowers at risk of receiving incorrect billing and repayment information. This lack of monitoring is particularly concerning as new repayment plans are being implemented, necessitating robust oversight to ensure servicers provide accurate guidance to borrowers transitioning to these new options.

Read the full article at Business Insider

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