Between Help and Harm: An Evaluation of Mental Health Crisis Handling by LLMs

Researchers have developed a new framework including a crisis taxonomy and clinical response assessment protocol to evaluate how large language models handle mental health crises. The study found that while some models like gpt-5-nano and deepseek-v3.2-exp perform well, others generate unsafe responses, highlighting the need for improved safeguards and context-awareness in AI systems designed to support mental health.

Read the full article at arXiv cs.CL (NLP)

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