Tech & Gadgets

Burger King will use AI to monitor employee 'friendliness'

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Burger King is implementing an AI chatbot named Patty in its US locations to monitor employees' voices for "friendliness" by recognizing phrases like "welcome," "please," and "thank you." This move aims to enhance customer service but raises concerns about employee surveillance. Content creators should note the growing integration of AI in monitoring human interactions, highlighting a trend towards using technology to manage workplace behavior and performance.

Read the full article at Engadget

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