AWS has launched AWS Business Support+, a paid support tier offering 24/7 expert access, AI-assisted troubleshooting, and targeted initial response commitments for critical issues. This matters to developers and tech professionals as it provides enhanced technical assistance and proactive monitoring, crucial for maintaining high service reliability and security in business-critical environments.
Tech teams should ensure proper IAM permissions are set up to manage Business Support+ subscriptions across accounts or individually, avoiding common pitfalls like SCP denials that restrict access globally.
Read the full article at DEV Community
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