Real Estate & Home

Eye on the wrong prize: How the myth of loan officer productivity is costing lenders

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Lenders are incorrectly focusing on individual loan officer productivity, overlooking the impact of organizational structure, market alignment, and operational support on performance. This misattribution of success can lead to overpaying for 'superstar' hires whose performance is tied to specific contexts, rather than developing mid-tier originators strategically. Developers and analysts in the finance sector should look beyond individual metrics to understand and optimize systemic factors influencing output.

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Ali NematiWritten by Ali

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Eye on the wrong prize: How the myth of loan officer productivity is costing lenders

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