Square Glade Games triggered a massive community backlash after requesting that a player delete their negative Steam review for the indie game Outbound in exchange for a refund suggestion. This incident highlights the critical necessity of maintaining review system integrity, as attempts to suppress criticism typically result in the Streisand Effect, amplifying negative sentiment and damaging developer-player trust. While the studio has since apologized, the event underscores that platform communities will fiercely defend transparent feedback loops against any perceived manipulation by software creators.
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