Harvey AI is deploying former practicing lawyers – roughly 180 of them – as "legal engineers" within customer deployments, a significant shift from relying solely on technical experts. This strategy addresses the complexity of legal workflows and ensures credibility during implementation, differentiating Harvey from competitors who often struggle with agent deployment. The company’s model involves splitting these roles into pre-sales, post-sales, and custom solutions functions, costing approximately $220,000 - $320,000 per employee, but shaping the product roadmap in the process.
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