I'm not worried about AI taking my job. Guests and clients still want a real person to make them feel special.

A hospitality industry veteran with over two decades of experience asserts that AI cannot replace the human touch essential for building genuine connections with guests. This matters to developers and tech professionals as it highlights the enduring importance of empathy and personal interaction in certain sectors, suggesting a complementary rather than competitive relationship between humans and technology.

Read the full article at Business Insider

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