E-Commerce & Retail

Salesforce shares approach toward integration with OpenAI's ChatGPT

Ali Nemati21 hours ago25 sec read3 views0 listens

Salesforce is piloting an integration with OpenAI's ChatGPT to help retailers make their product catalogs more discoverable and accurate within the platform. This initiative aims to enhance the shopping experience by leveraging AI for context-aware search, enabling merchants to reach customers where they spend time online, such as mobile devices or specific apps like ChatGPT.

Read the full article at Digital Commerce 360

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