T-Mobile will pay up to $800 of remaining phone balances for customers switching from Verizon, AT&T, Spectrum, Xfinity, UScellular, Claro, or Liberty, with an AI-assisted process completing in 15 minutes. This removes the primary barrier preventing carrier switches—existing payment obligations—potentially reshaping competitive dynamics in the mobile market. Expect competing carriers to respond with similar device balance incentives as switching friction decreases.
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