AI & Machine Learning

Teaching our on-device assistant to say "I don't know"

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FamiliaSync has implemented an on-device intent classifier for their family organizer assistant, replacing previous rule-based routing. A key finding was the importance of training the model to recognize requests it cannot fulfill, allowing it to provide plain-language responses instead of forcing them into incorrect tools. This shift enables the assistant to engage in conversational interactions, such as prompting users for missing information, and highlights the challenges of adapting to real-world user phrasing and casual language.

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