ERP implementation failures often occur due to unaddressed gaps between teams rather than within them, a phenomenon termed "Silent Handshake." This issue arises from transition, assumption, and documentation gaps where ownership is unclear or not formally managed. As AI adoption accelerates these implementations, the need for explicit governance over these seams becomes more critical to prevent unseen failures.
Read the full article at Towards AI - Medium
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Ali NematiWritten by Ali
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