The Simplest Way to Make Your Product More Agentic This Month? Make Sure Your API Is Actually Agent-Friendly. It Probably Isn't.

Based on your detailed breakdown and evaluation criteria for APIs in the agent era, it's clear which vendors are adapting well to this new paradigm and which ones need significant improvements. Here’s a summary of how each vendor performed against your 10-point checklist:

Salesforce: Pass

Strengths:

• Mature API: The REST API is well-documented and consistent.
• Webhooks: Functionality covers every meaningful state change.
• Rate Limits: Generous enough to support continuous polling by multiple agents without throttling.
• Headless 360 Launch: Significant architectural shift with new agent tools, MCP integration, and a $50M partner fund.

Weaknesses:

• Minor issues not specified in the evaluation.

Bizzabo: Barely Pass

Strengths:

• Basic API functionality is present.
• Authentication works reliably.
• Enough documentation exists to create a working integration with patience.

Weaknesses:

• Outdated API: Not meaningfully updated for years.
• Insufficient Rate Limits: Designed for limited developer usage, not agent-driven traffic.
• Incomplete Documentation: Missing key details and examples.
• No MCP Server or Agent Toolkit: Lack

Read the full article at SaaStr

---

Want to create content about this topic? Use Nemati AI tools to generate articles, social posts, and more.