Travel

These travelers lost thousands of dollars to scam airline call centers - here's how we helped

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Mark Marion and his husband were scammed out of $9,100 after calling a fake travel agency posing as an airline customer service center. Through investigative work and media intervention, Bank of America was able to recover the funds from the fraudulent merchant, Travelsback. To avoid similar scams, travelers should verify contact information directly on official airline websites, avoid paying via Zelle or wiring money, be cautious of how agents answer calls, and download official airline apps for secure communication.

Read the full article at The Points Guy

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