AI & Machine Learning

Y Combinator "Customer Surveillance" Startup Says "Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move"

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A Y Combinator-backed startup, Outlit, proposes that AI agents will soon be assigned to every customer to monitor their every move for business-to-business companies. This 'AI customer surveillance' aims to provide real-time insights into clients by trawling internal and external data to prevent customer churn and identify upsell opportunities. The goal is to create continuously updating intelligence dossiers that guide customer outreach and sales strategies.

Read the full article at Artificial Intelligence G?? Futurism

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