Users are reporting significant difficulty regaining access to Google accounts after their phones were stolen, encountering automated systems that offer limited recovery options when traditional methods like using a previous phone or email fail. This situation highlights the increasing reliance on device-based authentication and raises concerns about accessibility for users locked out of essential services like banking and email. Many are seeking alternative solutions or hoping for a return to simpler password-based logins, as current 2FA protocols present a serious obstacle when devices are lost.
Read the full article at Hacker News
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